Solar Installer Reviews

Axia by Qcells

Axia by Qcells Review

5.00

23 Reviews

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Company Information

Headquarters:
400 Spectrum Center Drive Suite 1400 Irvine, CA 92618 United States
Inverters Used:
Axia/Qcells
Batteries Used:
Axia/Qcells
Workmanship Warranty:
25 Years
Equipment Warranty:
25 Years
NABCEP Certified:
Yes
Purchase Options:
Loan
Cash

All Reviews


P L | Laguna Niguel, CA
2/5/2018

Before purchasing, we interviewed 4 popular solar companies and then we finally called Axia Solar in Irvine, we chose this company because it is local, and it is a spin-off company from Qcells USA Corporation. Alex (the technical engineer) and Annabelle (the project manager) have been informing us every step of the whole process. They answered our phone calls, texts and emails on time and today the solar panels are up and running as we expected. We strongly recommend Axia Solar to everyone and we don’t think you can find any companies that can beat Axia Solar’s price.

L Bosio | Monterey, CA
2/5/2018

Going Solar is a big decision for many. How large of system you need, panel quality, who is installing, workmanship and service during and after install. These choices are even tougher if you can't find a review of the company you are interested in. So, I'm providing this long review of Axia Solar. For myself I had many companies provide a quote for my system. Pricing ranged for the same system quite a bit, roughly 25% across the board. I wanted a one stop shop when it came to panels and install. I researched the panels I wanted first. I decided on Q Cell Panels. I than came across Axia Solar this was the one stop shop. Axia is backed by Q Cell, but Axia is fairly new to the install from what I could find online. I also could not find any reviews of them. I decided to take the chance with Axia. Price: They were the least expensive of all. This wasn't a concern to me because they own the panels, therefore I expected them to be less overall. Sales: Their sales department "Michael M" was fantastic. He answered all my questions and also provided valuable feedback to all my concerns as well. I'm sure I was a pain because it took me awhile to decide and he was very patient with me. Contract: Once in contract, their Customer Advocate or what I would call their project manager "Lindsay R" went beyond to keep me apprised of the status at all times. The permit process took a while several weeks in my county. Lindsay would give me updates weekly. Install: Their install crews were knowledgeable and profession. They coordinated all inspections and prepared all inter-phasing with PG&E my utility company. Their workmanship was clean. They did run into a couple of hick-ups after install. This delayed completion a few days, but I would not consider this a workmanship issue rather an interconnection issue with Enphase. When turning the system on for the first time, several of the inverters were not reporting to Enphase. They resolved the issue quickly. Scheduling/Timing: My original start date was delayed, a week due to unknown issues however Axia continued to inform me of the status almost daily. Once started, the system install took roughly a week from start to finish. I would think it would have been completed sooner had there not been rain. After all inspections were completed, our utility company "PG&E" took two weeks to give us an approval to operate, this was quicker than expected. Overall: I would recommend Axia Solar for the following reasons: Their sales team was very knowledgeable and professional. Their pricing was great! Their workmanship was professional and courteous. Their communication before and during the process has been great. I feel based on their overall performance so far, they will be there should any issues arise later.

Noam Crawford | Windsor, CA
2/5/2018

We had an amazing experience with Axia solar. I did my due diligence researching solar & batteries & this company checked all the boxes. They also have amazing customer service. Jasper and Annabelle walked us through the whole process & we couldn't be happier.

Arthur Lawson | Riverside, CA
2/5/2018

We had an estimate from a large company. Alex was able to get me more power from the panels at the same price. With a lower interest rate. Alex and Annabelle took care of everything from that point. Permits. Install. Inspection. Everything. Great job. Thank you

Shuai Z | Irvine, CA
2/5/2018

We worked with Axia Solar on installing the solar panels on our roof and we're absolutely happy with the service and quality Axia Solar provided. Alex and Cory did an excellent job in the whole process and took care of everything for us in the proposal, contracting, permitting and installation process. They always replied to our messages and addressed our concerns promptly within the same day. Highly recommend!

Kali Korogy | San Diego, CA
2/5/2018

Our Solar Advisor, Joe, is the reason I selected Axis. He earned my trust by giving me his time and answering my million questions. He educated me and made choosing to go solar a no-brainer! He is patient and gave me all the time I needed to make my decision. No pressure. Thank you Joe!!!!!!

Rosa Lawson | Chula Vista, CA
2/5/2018

Very happy with the service and information received by Alex about our solar , we had a lot of questions which He gave us all the information we needed , installation was very smooth, Alex responded to all our needs. Thank you Alex .

Kim Main | Paso Robles, CA
2/5/2018

Very friendly and keep me informed with the progress

States Served

CA, TX

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Axia by Qcells consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Axia by Qcells solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Axia by Qcells.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Axia by Qcells Solar Review Conclusion

Prior to making a decision to work with Axia by Qcells, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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